FAQs

Heartlines has created a large catalogue of content that can be used in a school context to run What’s Your Story? Feel free to browse through the different courses and available resources to see more about what we have available. To view and download any of the content, you will need to enter your name and email address. Alternatively, you can register and sign in to download any resource without having to enter your details each time. 

Once you have purchased one of our bundles, we provide you with:

  • Videos
  • Transcripts
  • Worksheets
  • Handouts
  • Background reading
  • Explanations of keywords and concepts

These will all be available if you click on the Resources tab, or you access the resources, downloads and presentations for each lesson directly from the relevant section in each course.

What you'll need to source:

If you wish to use the audiovisual material, you will need:

    • A screen (Don’t worry if you don’t have this. There are transcripts provided for all audiovisual materials.)
    • A chalkboard or a flip chart.
    • Prestik or tape.
    • Old magazines or newspapers.
    • Colourful crayons, pens or pencils.
    • A journal or notebook for each learner.

    Sharing our stories is a deeply personal process. Ideally, we should be left feeling empowered, connected and affirmed after sharing our stories, not misunderstood or hurt.

    In order for that to happen, teachers need to create a safe space for learners. A safe space is characterised by three values:

    • Trust
    • Understanding
    • Respect

    Sometimes learners share stories that leave you feeling uncomfortable. They share stories that are painful, and you are unsure of how to respond.

    When a story leaves you feeling uncomfortable


    If aspects of someone’s story make you feel angry or uncomfortable, try to:

    • Ask yourself how their story touched on (or differs from) your own experiences, beliefs or assumptions?
    • Think about how the learner’s background and life might have shaped the way they see things?
    • It is very important not to judge or correct the storyteller. Don’t interrogate them about their choices or actions.
    • Ask a social worker or another teacher for advice if you feel the learner needs assistance or counselling.